Legal
Refund and Cancellation Policy
Effective Date: September 9, 2026
Direct Listing Realty LLC provides flat fee MLS listing services to property sellers in Texas and Oklahoma.
1. MLS Listing Service Refunds
The standard MLS listing service is offered for a one-time fee of $349.
A seller may cancel their listing at any time. A full refund is available any time before the listing becomes Active in the MLS. Once the listing is Active in the MLS, the $349 listing service fee is no longer refundable.
2. When Refunds Are No Longer Available
The $349 MLS listing service fee is not refundable once the property listing has been made Active in the MLS.
Cancellation of an MLS listing after it has been made Active does not entitle the seller to a refund of the MLS listing service fee.
3. Cancellation After MLS Activation
A seller may request cancellation of an MLS listing at any time in accordance with the applicable listing agreement and MLS rules.
Cancellation of an MLS listing after it has been made Active does not entitle the seller to a refund of the MLS listing service fee.
4. Optional Products
Optional products purchased with an MLS listing order, including a combination lockbox or yard sign, may be subject to separate fulfillment and refund terms.
5. Refund Requests
To request a cancellation or refund before the listing becomes Active in the MLS, contact Direct Listing Realty at:
Support@DirectListingRealty.com
Please include your name, property address, and order information so that we can locate your order.
6. Payment Processing
Payments are processed through Stripe. Approved refunds are returned through the applicable payment method used for the original transaction.
The timing of a refund after it has been issued may depend on the payment method and payment processor.
7. Contact Direct Listing Realty
Direct Listing Realty LLC
Email: Support@DirectListingRealty.com
Website: DirectListingRealty.com
Texas Real Estate Brokerage License: 0590524
Oklahoma Real Estate Brokerage License: 135314